Dish Network Customer Service 2009 Ratings Out
posted October 8, 2009 - 8:05amDish network customer service ratings are out. Satellite and phone company tv services are beating out cable companies in customer service ratings according to the 2009 JD Powers and Associates 2009 Residential Television Service Customer Satisfaction Study. Dish network customer service ranked within the top 5 of most categories in comparison to their competitors. For more information visit here.
Website: http://www.cedmagazine.com/News-Telco-DBS-customer...
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Comments
POOR doesn't describe DISH service
DISH service goes out on a Wednesday night. Call Thursday and the earliest appointment is Saturday, December 5th between Noon and 5:00pm. After sitting at home during the busiest season of my year, I get a call at 4:30pm explaining that the rep is still working on another job and is a 45 minute drive from me - can't get here until 6:30pm. Due to another commitment, I cancel and call DISH Customer Service. Explained the situation, they were understanding and scheduled another appointment for Monday morning, December 7th. Because I had wasted an entire afternoon, they agreed to schedule me for the first appointment of the day, no later than 9:00am. So, here it is almost 1:00pm on Monday and still no service rep. SCREW DISH!
dish network
dish puts you on hold, for manager and you wait 15mins and they hang up.Iam on hold again , she wont hang up on me again, well its been 10mins just that sucking music over and over 15mins now. her id.k.h.g. the other prick id. was u5h from south texas. she was from colo.must had a brain freeze. no is picking up 30mins? 11:50 11/30/09 dish sucks................................................................................................................
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