Frequently Asked Questions

Just like you, Hundreds of other families are seeking help in relieving them from their financial obligations related to their timeshare. Please keep in mind
that sometimes purchasing a timeshare isn't an investment. Your Timeshare is a Resort vacation property that decreases in value every day while the cost
continues to rise on an annual basis. Timeshare units are impossible to sell on the secondary market for a fair price and the listing fees are most at times
equal to the resale value. Don't be mislead by a resale agent, check the facts before spending money on an internet classified ad. Our service is not free, but cost less than the average resale listing fee and your Maintenance fee combined.

Will my timeshare Deed be transferred completely out of my name?
Yes, you will be completely relieved from the obligation of your timeshare contract. Your name is transferred off of the deed by a licensed, bonded and
insured title agent when necessary. Depending on the property, the title is transferred via Deed, Membership contract, or Lease. At this point you are
completely off of the Deed and resort membership contracts.

If I am released from the timeshare obligation, then who is responsible for my financial obligation?
Once you decide to Transfer your deed, Timeshare Warehouse Group (TWG) will be responsible to pay all future maintenance fees, special assessments, and
property taxes related to ownership of the timeshare forever. You will never be responsible to pay any fees associated with the ownership once the transfer
is completed!

Is there a charitable contribution deduction for this Donation?
To date we have not found any non-profits that are willing to accept our clients' timeshares, NO. Most non-profits are not willing to take on the yearly fees
that our clients are currently trying to avoid. Through the act of donation we give timeshare to willing recipients, whoever they may be.

What Happens to my timeshare during the donation process?
We accept full responsibility for the timeshare until we find a good family to accept ownership.
This can take up to a year or more. But remember you are no longer the owner, so the cost of ownership will no longer be your responsibility.

Who handles all the paperwork and transfer with the resort?
As part of the service this is managed during the transfer trough our offices.

Does your company charge an upfront fee with a promise to sell our property?
There is a fee to have your deed transferred, but we do not promise to sell your timeshare. We do promise to take ownership and relieve you immediately of all financial obligations.

How long does the entire process take?
On average, 2 to 4 weeks from the date of your agreement. However, transfer times vary based on the location of your property and resort transfer
requirements.

What if I have an outstanding mortgage on my property?
We will help you; however we require that all timeshares mortgages be paid in full, before we can move forward with the process.

Do my maintenance fees and assessments have to be current in order to transfer my deed?
Yes, your maintenance fees and any assessments must be current in order for the resort to transfer the ownership.

What if I have an existing reservation for the current and following year?
Then take your trip, however you are responsible for all Maintenance fees, Taxes, Assessments billed for all weeks banked related to that use year.

Does my timeshare have any value?
If you are using your timeshare every year, then yes, your timeshare has value to you. If you are not using your timeshare you are only paying for something
year after year that you get no value in return for. However, the majority of timeshares are almost never used and the longer you wait the more it will cost
you. When you factor in the additional costs of annual membership and booking fees for exchange clubs such as RCI and II, the cost to maintain the timeshare
will cost you an average of $9000 over the next ten years.

When can I stop making maintenance and tax payments?
Depending on the date of your agreement, you may stop paying fees IMMEDIATELY. Our policy is that you will be responsible for any fees billed 1 month after
the date of your agreement with TWG while your property is in escrow ( For example, if your fees are billed monthly, you will be responsible for the next
monthly payment. If your fees are billed annually, your fees are generally due January 1st of each year. Therefore, if the agreement is dated prior to
December 1st of the current year, TWG will take care of next year’s maintenance fee.

A TWG consultant is available to answer any other questions you may have, just send an email, Instant message, or c