How to Obtain Help with Social Security Questions

Everyday approximately 10,000 Baby Boomers turn 62. Many of them will have questions concerning their Social Security Benefits but getting the answers you are looking for is not as easy as it may seem.

Since 2003 the Social Security Administration has cut it staff 5% leaving about 60,000 employees Nation wide. This means that you will be waiting a long time on the phone before you get someone that can help you.

Don’t expect to get your questions answered with the first person that takes your call. They may not know all the answers to your questions and will have to investigate and call you back. Not all a time will you get a call back from these people so it’s important that you get their name before hanging up the phone.

Below I have outlined some useful tips that you should follow that may alleviate the stress from being on the phone for long periods of time.

Go online to www.ssa.gov. On the Social Security Administration website you can get answers to FAQ (frequently ask questions). You can also calculate your benefits and apply online for your Social Security Benefits.

Go to your local SSA office and get the answers you are looking for. You will get better help in person than being put on hold from a phone call.

Follow up if you need to. Whether it’s in person at the local SSA office or on the phone, make sure you have the person’s name and claim number assigned to your case.

Sometimes a person’s situation is complicated and may require some legal help. If that’s the case you can hire a lawyer to help you. The SSA has a cap on the amount of money a lawyer can charge you for their fees. You can find a lawyer through the AARP website. If you can not afford a lawyer then you are entitled to Legal Aide.