Is this resturant discriminating against some people??
posted August 12, 2007 - 8:50pmI posted this on another forum but thought I would see what kind of feedback this one would give.
A couple months back I went to town with my daughter and we did some shopping and hit some cool yard sales. Then we decided to go get something to eat before we went home. We were already 2/3rds of the way home and in Mead. Stopped at the post office and got the mail and we decided to go to Zip's which is burger chain here in the Spokane, Washington and Couer de Alene, Idaho area. Maybe they have them elsewhere too I don't know. We had a friend of my daughter's with us too that we had picked up half way through the day. She was coming to spend the night. When we got to the resturant I had to use the bathroom and so the girls went ahead and ordered. I came out and looked at the menu.
There was not ONE thing on the menu I could have. Nothing at all. All saturated fat stuff, not a salad or anything. I am on a doctor ordered diet and have been doing pretty well. On a plateu right now. They did not even have anything I could drink. I cannot have soda or coffee. Well they did have water but whoopie I can get that anywhere why should I pay them seventy five cents for it. So I sat there while the girls ate and they felt bad because there was NOTHING at all on their menu I could have. I thought surely they would have a salad at least. All the other chain resturants in the area which were five to seven miles back the other way all have low carb and low cal menu's. Carl Jr.s, McDonald's, Jack n the Box, Wendy's, Burger King. But we were already way past them. This was the only resturant left before heading home and like I said the girls had already ordered and paid for their food.
The girls felt bad that there was nothing and were very surprised because all the other resturants in town have things for low cal now. They have had for at least two years, so I had every reason to expect Zip's to have a similar menu. I asked why and they said well we have the middle school right across the road and don't want to upset them. Hello. have they not been listening to the news and how they are trying to get chain resturants to have healthier menu's because of the health risks and over weight problems and especially in the kids? I felt like I was a second class citizen and that I did not matter. They were nasty about it too. They said well we reserve the right to not serve people it is right on our door, and yes it is. But that is plain discrimination they know other resturants in the area have been changing their menus to accomodate those of us who have dietary restrictions of one sort or another.
I told them so and my daughter and her friend told them none of us would be back. I also told them I am filing a complaint with the BBB and the Consumer affairs. It would not hurt them to add a salad and a couple of other low cal or low carb items. I am sure I am not the only one who has felt this way.
They tried to say well we have this Salad Burger yeah with 1000 island dressing which is a big no no for me. They had no substitution I could have either and they would not sell it less without the dressing, Like I want to eat it dry anyway.
So maybe I should sue them for discrimination for half a million dollars, after all if some dufus can sue and win for him spilling hot coffee on himself which BTW I thought was really lame and stupid because duh you ordered hot coffee so why was it the resturant's fault you spilled in on yourself.
In my case it is blatant discrimination and disrespect of people who come in who are on diets, self imposed or doctor restricted and with the big push on the news the last couple of years to have Americans eat healtier most resturants are offering items even in burger chains for just that reason. It spoiled our luncheon and the girls felt bad because we had planned to have a nice outing.
We didn't know this resturant had literally nothing to offer dieter's or have other dietary food restrictions. I suppose we could have gone back seven miles to town, But I was tired and hungry and didn't feel like driving out of my way again. So am I being unreasonable and unfair or over acting or do you think I have a valid complaint? I personally feel like I should turn them in like I said to the BBB and the Consumer affairs. I probably would not sue though but hmmmmmmm LOL maybe. I do have a son who is an attorney.
I could understand if no one else had low cal menu but about every other chain resturant in the area does and many of the non chains as well. So I sat and watched the girls eat and talked and then we came home.
Pretty much all other resturants offer food for people like myself who are on restrictions. I don't expect of course a smorgasboard to have hamburger and fries though I have heard of some that do. I just expected the chain burger resturant to have done what all the others have and at least add a couple of items to their menu for low cal or some sort of dietary items. So was really shocked they had not.

Comments
Not Discrimination
Menu discrimination?...No!
Was this restaurant
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No, Not Discrimination
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