You are a project manager for Use This Consulting, Inc. Your project is to redesign the web site of Mother Earth Remedies, Inc., an e-commerce company that sells vitamins, herbal supplements, organic foods, and various natural products. Use This and Mother Earth have collaborated in the past with good results. However, as with all projects, there were some problems. The CEO of Use This has asked that you work extra hard on this project in order to retain Mother Earth as a client.