The top 30 open-ended questions for sales personnel
posted December 4, 2008 - 12:38amOpen-ended questions are one of the most vital tools for those who sell (if followed up by listening). They help gather information, qualify sales opportunities, and establish rapport, trust and credibility.
And in .pdf format too!
Website: http://www.justsell.com/newsletter_docs/open-ended...
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