Whether you own a small or corporate business, it’s important to keep up with new and improved technology. This can provide a more modern experience for both your employees and customers. Here are six smart upgrades your business needs.
1. Smart Package Lockers
If your employees receive mail at work, consider investing in a package locker system. Rather than having someone sort through the mail, packages, tech equipment, important documents, and more can be delivered straight to your employees’ lockers. Your employees will receive notifications when their packages have been delivered, and they will be able to have no contact when retrieving their packages. This can create a much more hassle-free system for everyone involved.
2. A Business App
If your company doesn’t already have a business app, there’s no better time than now to invest in one. Although websites offer a great place for customers to buy your products, apps can make the shopping experience a lot better. Offering app-exclusive incentives, such as VIP sales or coupons, can be a great way to create customer loyalty.
If you have a large corporation, you might even consider creating an app for the employee side of your business, too. It can make it easier to ensure your workers have received important memos and notifications.
3. Continuing Education
Smarter employees mean more efficient work, making training a win-win for everyone. This is why continuing education is a tech upgrade your business shouldn’t ignore. Making sure that your employees are up-to-date with new technologies — especially if your business is in the realm of technology — can help your company thrive. Regardless of what type of company you own, continuous learning is essential to having a productive team of workers.
4. Improved Payment Methods
Research has found that 87% of online shoppers abandon their cart before completing the checkout process. Simplifying the process for shoppers will help ensure you see more sales. One way you can do this is by accepting updated payment methods.
PayPal makes the checkout process go speedier. Plus, customers don’t need to get up from the couch or computer desk to get their wallets. It’s easy to log in to PayPal and checkout.
Venmo is another payment method that you might also consider accepting. Some businesses are even accepting Zelle nowadays.
By accepting new and improved payment methods, there’s a good chance that your business will see more sales.
5. Artificial Intelligence (AI) Software
AI software often gets a bad rap nowadays, but automation software exists for a reason. You can improve your business’s functions by investing in it. One area where you might benefit from AI software is chatbots. Your automated chatbot can answer common concerns and questions for customers.
Marketing is another area where AI comes in handy. Rather than having a marketing specialist design a targeted ad set for your business, automation can get the job done faster.
The real benefit is you can get more work completed without having to burden your employees — or hire more.
6. Cloud-Based Services
If you haven’t already switched over to a reliable cloud service, there’s no better time than now. Not only is it possible to access your business data anywhere when you use the cloud, but it’s far more secure than using in-house servers.
There are a number of cloud storage systems to consider using for businesses, ranging from JustCloud and Microsoft OneDrive to Apple Business Essentials to Google Cloud. There are other options out there, so it’s important to research which is the best option for your company.
These are just six smart upgrades your business needs. These changes can save your company time and money in the long run.
